FAQ

What is EVO E-wallet?

EVO is an electronic wallet (eWallet) mobile application for seamless money management. It is managed by Neonism SAL, a regulated Financial Institution supervised by the Central Bank of Lebanon

With EVO you can:

    1. Open an eWallet account.
    2. Send and receive money to another EVO Account holder.
    3. Request money from another EVO Account holder.
    4. Top-up or cash-out your eWallet Account at EVO’s main branch, any OMT all over Lebanon.
    5. Pay at Merchants’ POS by scanning QR Codes. (coming soon)
    6. Request Virtual and Physical cards. (coming soon)
    7. Pay to Merchant(s) online or on the App (coming soon)
    8. Deposit and withdraw cash from partner banks’ ATMs. (coming soon)
Where can I find the main branch of EVO?

EVO Main Branch is located in Sin el Fil, next to the Habtoor Hotel, Tayyar Center. Our branch on the ground floor is open from Monday to Friday, 9:30 AM to 4 PM, to assist with any inquiries or transactions.

Is opening an EVO account free of charge?

Yes, opening an EVO account is free of charge.

How can I track my transactions?

You can track your transactions within the EVO app under the transaction history section.

What are the fees for Wallet to Wallet, Top-up, Cash-out transactions?
  1. Wallet to wallet or EVO to EVO transactions are all free of charge
  2. Top-ups and Cash-out are free of charge at EVO Main Branch
  3. At OMT, Top-ups are free of charge up to $3,000 per user per month and Cash-outs are free of charge up to $300 per user per month