EVO E-Wallet Mobile Application

Terms and Conditions

Welcome to EVO E-Wallet mobile application (the “App“) a product by NeoNism SAL (the “Company”). The Company is an Electronic Payment Service Provider (EPSP) duly licensed and regulated by the Central Bank of Lebanon (“Banque Du Liban” or “BDL”)

The present terms and conditions (the “Terms and Conditions”) govern the use of the App and constitute the agreement that operates between you and the Company with regard to your use of the App and the services offered thereon. The Terms and Conditions therefore set out the rights and obligations of all users regarding the use of the App. The access to and use of the App is thus conditioned on the acceptance of and compliance with these Terms and Conditions which shall apply to all visitors, users and others who access or use the App.

Please read these Terms and Conditions carefully before using our App.

  1. Acceptance of Terms

By downloading, installing, accessing or using the App you agree to adhere to and be bound by these Terms and Conditions and you acknowledge that you have read, understood, and accepted them.

By accepting the Terms and Conditions, you are consenting to receive OTPs via SMS on your registered phone number. You also acknowledge and accept the risks associated with the use of electronic signatures and OTPs as per Section 10 below, and agree that the OTP shall constitute your electronic signature.

By registering on the App, you acknowledge and agree that you are the sole and ultimate beneficial owner of the account on the App associated with your mobile phone number. You therefore assume full responsibility for all activities and transactions conducted on and through your account, and acknowledge that no other person shall have any claim or authority over your account.

If you disagree with any part of these Terms and Conditions, then you may not access any service offered on the App and we hereby ask you to refrain from using the App.

  1. Account creation

When you create an account on the App, you agree to provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of these Terms and Conditions, which may result in immediate termination of your account on the App.

Please note that any request to register on the App will be subject to a registration procedure that shall inquire about your personal information related to your identity. Such procedure is in line with the laws and regulations in place and with the requirements set and amended, from time to time, by BDL and the Lebanese Banking Control Commission (“BCCL”) notably BDL Basic Decision No. 13790 of 9 January 2026, relating to Electronic Payment Services Providers, relating to the KYC Form for Currency Transactions and Exchange Operations and any implementing regulation or amendment thereof (all together the “Applicable Laws and Regulations”).

  1. Age Requirement

By using the App, you represent and warrant that you are 18 years of age or older and have full legal capacity to accept these Terms and Conditions and use the Services.

Individuals under 18 may not register for, access or use the App directly. If we are notified or become aware that an underage person is using the App or the Services directly, we may suspend or terminate the relevant access and take any other action required under Applicable Laws and Regulations.

Notwithstanding the above, the Company may, where permitted under Applicable Laws and Regulations and subject to its prior approval, allow an individual under eighteen (18) years old to use limited Services under the supervision and responsibility of his/her parent or legal guardian, through a sub-account linked to the parent’s or legal guardian’s account and subject to any additional conditions determined by the Company.

  1. Services

The App shall allow you to access a range of financial services that are or will be offered on the App in accordance with Applicable Laws and Regulations. More specifically, the App offers, among others and unless amended by the Company at its own discretion and in line with Applicable Laws and Regulations and related approvals or licenses issued by BDL or any other competent authority, the following services (the “Services”):

  • Create an e-wallet account (the “Wallet”)
  • Manage electronic funds on the Wallet
  • Make online transactions
  • Send and receive money instantly
  • Pay your Bills and expenses
  • Track Expenses and Spending
  • Enhanced security
  • Earn Bonus Awards
  • Issue a card linked to your Wallet
  • Transfer from and to a payment card
  • Pay by QR at Evo Merchants
  • Purchase E-vouchers and E-sim cards
  • Sub Accounts
  • Cash in and Cash out services (in accordance with Section 5 below).

 

  1. Cash In – Cash Out
  • Cash-in and cash-out services shall be activated gradually and can be suspended by the Company at its own discretion.
  • You may top up your Wallet (1) by using your payment card on the App; (2) by visiting our own agents; (3) through our partner agents; or (4) on featured ATM machines.
  • You may cash-out your Wallet (1) by visiting our own agents; (2) through our partner agents; or (3) from featured ATM machines.
  • Minimum and maximum cash-in and cash-out amounts will be set in the App by the Company, on the ATM machine, or by our agents and partner agents (depending on their availability of cash).
  • You can find the names of our ATMs, agents and partners (and their location) on the App.
  • You acknowledge that from time to time, our agents and partners might not be able to provide you with the requested cash to cash-out from your Wallet and you are therefore kindly requested to select another agent or partner in order to withdraw cash from your Wallet.

 

  1. App Usage

We reserve the right to withdraw or amend the App, and any service or material we provide on the App, in our sole discretion without notice, except as otherwise required by Applicable Laws and Regulations. We will not be liable if, for any reason all, any part of the App is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the App, or the entire App, to users, including, but not limited to registered users.

You are responsible for making all arrangements necessary for you to have access to the App and for maintaining the hardware and software as required to use the App.

Your account on the App is personal and cannot be used by any other person. You are responsible for ensuring that all persons who would access the App through your mobile device or internet connection are aware of these Terms and Conditions, have agreed to the Terms and Conditions, and that they comply with them.

You acknowledge that the App, the Wallet and the services are available only where permitted by the Company and by Applicable Laws and Regulations. The Company may restrict, suspend or refuse certain services, transaction types, currencies, users, merchants, counterparties, countries or territories for legal, regulatory, licensing, sanctions, risk, technical or internal policy reasons.

The Company may amend wallet limits, transaction limits, cash-in/cash-out limits, merchant limits and any other operational limits at any time, subject to Applicable Laws and Regulations.

  1. Use of Services and Wallet

By using the Services, you acknowledge the following:

  • The Services are provided on an execution-only basis.
  • You are solely responsible for evaluating and timing your transactions, and you cannot treat our information as financial advice.
  • You authorize the initiation of transactions based on your instructions. You are responsible for verifying the accuracy of transaction details before confirming.
  • You must always comply with all Applicable Laws and Regulations in force, including any regulations issued by BDL and the BCCL.
  • Funding, payments and transfers are displayed in your account on the App and you should check your Wallet balance and transaction history regularly. You should report to the Company any irregularities or clarify any questions you have as soon as possible.
  • The balance of funds held in your Wallet and the amounts of the transactions performed on the App cannot exceed the account limits set by the Company at its own discretion that are, and shall remain, within the limits set by BDL regulations and/or approvals in place. The Wallet balance and monthly transaction/funding limits shall at all times remain within the ceilings set by BDL regulations and/or any specific approval granted by BDL. We reserve the right, in our sole discretion, to: (i) reject a proposed transaction; (ii) limit the amount of a transaction; (iii) require additional information to complete a transaction; and/or (iv) take reasonable measures with respect to a transaction to comply with Applicable Laws and Regulations.
  • The Wallet account is not a bank account or deposit account of any form, nor does the App offer the features and benefits of a traditional bank account, savings account or deposit account. You do not benefit from the National Deposit Guarantee Institution. There is no overdraft facility available on your Wallet and we shall not pay you any interest for any amount placed on the Wallet. We shall only hold the funds for your future use on the App.
  • Dormant Wallets. If the Wallet does not register any operation for one year from the date of the last operation, the Company may freeze its use after exhausting available communication means, including through the App, email, SMS or other available channels, to notify the user of the need to use the Wallet under penalty of closure.

If the user does not respond and the Wallet is closed, the user shall have a maximum period of three years from the closure date to recover the remaining balance, which shall be handled in accordance with Applicable Laws and Regulations.

  1. Compliance with AML/CFT, Sanctions and Regulatory Requirements

You acknowledge that the Company is subject to applicable AML/CFT and regulatory compliance obligations, including any regulation, circulars, decisions or and guidance issued by BDL, the BCCL, the Special Investigation Commission (“SIC”), and any other competent authority, as applicable.

You also acknowledge that the Company may therefore apply a risk-based approach to your registration, Wallet, transactions, limits and use of the App. The Company may request additional information or documents, apply enhanced due diligence, impose restrictions, or delay, reject, block, freeze, suspend or terminate any Wallet, service or transaction where required or deemed necessary for compliance purposes.

The Company may monitor transactions and account activity, screen users, merchants, counterparties and transactions against applicable sanctions lists, including UN, OFAC, EU, Lebanese and other relevant lists, and may refuse or restrict any transaction or service involving fraud, money laundering, terrorism financing, sanctions, unlawful activity or any regulatory concern.

The Company may report suspicious transactions, attempted transactions, account activity or user information to BDL, the SIC, the BCCL, law enforcement, judicial authorities or any other competent authority, as required or permitted by Applicable Laws and Regulations. The Company may also cooperate with such authorities in connection with inspections, requests for information, investigations, reporting obligations, freezing measures or other lawful requests.

  1. Data Privacy and Security

Protecting your privacy and the security of your data is important to us. For this purpose, the Company maintains appropriate technical, organizational and information security measures designed to safeguard the personal data of Evo App users.

We collect, process, store and use your personal data in accordance with Applicable Laws and Regulations and BDL requirements, and in our capacity as Data Controller.

You must promptly notify us of any unauthorized access, suspected fraud, loss, theft or misuse of your account or credentials.

We may suspend, restrict or deactivate your account or access to the Evo App if we believe that your account security has been compromised, that your account has been used for fraudulent, suspicious, unauthorized or unlawful activity, that duplicate or false claims have been submitted, or that you have failed to comply with these Terms and Conditions or any applicable laws or regulations.

In line with Applicable Laws and Regulations and BDL requirements, we apply personal data protection measures, including the following:

  • We take appropriate technical, organizational and security measures to ensure the protection, confidentiality, integrity, lawful processing, legitimate use and secure storage of your personal data.
  • Where we engage any third-party service provider, processor, sub-processor, contractor, agent or partner to process your personal data or to perform any service or transaction that requires such processing:
  • You acknowledge that your personal data may be processed by such third parties, including those already contracted at the date of your acceptance of these Terms and Conditions.
  • We will restrict the processing of your personal data by such third parties to the purposes assigned to them by the Company. Such third parties may not process your personal data for any other purpose that is not compatible with the stated and legitimate purposes for which the data was collected and processed.
  • We will require such third parties to apply appropriate confidentiality, data protection, information security, storage and access-control measures in order to protect your personal data against unauthorized access, disclosure, alteration, loss, damage, distortion or misuse.

The Company shall store data and information relating to customers and executed operations in accordance with Applicable Laws and Regulations.

In this respect, by accepting these Terms and Conditions, you give us your explicit, written and specific consent to processing your personal data by us and by third parties with whom we have contracted, which shall be limited to the purposes for which your data was collected and processed, including the provision and operation of the Evo App services, execution of transactions, security, fraud prevention, customer due diligence, AML/CFT, sanctions screening, regulatory compliance and other related legal or operational requirements.

  1. Electronic Signature and OTP

By using the App, you agree that any instruction, consent, approval, transaction or document confirmed through your password, PIN, biometric authentication, OTP or any other approved authentication method shall constitute your valid electronic signature.

You acknowledge that the OTP sent to your registered mobile number, email address or device serves as your electronic signature and has the same effect as a handwritten signature, to the extent permitted by law.

You confirm that you understand and accept the risks associated with electronic signatures, including unauthorized access, fraud, loss or theft of your device or disclosure of your credentials.

You must keep your device, password, PIN, OTP and authentication data confidential and under your sole control, and immediately notify the Company of any loss, compromise or unauthorized use.

The Company may keep electronic records, logs, timestamps and OTP confirmations as evidence of your electronic signature, consent and instructions.

  1. Fees and Charges

When you initiate a transaction on the App, you authorize the Company to charge your Wallet or your designated bank account or your credit or debit card for the amount of such transaction, and the Company’s associated service charge. You are responsible for ensuring that your designated payment method has sufficient funds or credit available for payment of your transaction. If, for any reason whatsoever, the Company executes payment pursuant to your instructions and subsequently is advised that your designated credit card had insufficient credit available or your designated debit card or bank account had insufficient funds available, you remain liable to the Company for the full amount of any such payment and the Company’s associated service charge. In addition, you authorize us to initiate debit and credit entries to your Wallet in connection with the requested transaction. You also authorize us to initiate credits and debits to correct errors. This authorization shall remain in full force and effect until we have received notification from you in writing of its termination.

Applicable fees, commissions, charges and exchange rates shall be disclosed through the App, the Company’s website, the relevant transaction screen, fee schedule, notice or any other channel made available by the Company.

The Company may amend its fees and charges from time to time in accordance with Applicable Laws and Regulations. Any material change shall be notified through the App or other appropriate means, and continued use of the services shall constitute acceptance of the updated fees. For a list of applicable service fees, commissions and Key Fact Statements, you may visit our Company Website on the following link: https://evowallet.net/key-fact-statements/

  1. Intellectual Property

The App and its entire contents, features, and functionality, including, but not limited to, all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof, are owned by the Company, its licensors or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You are permitted to use the App for your personal, non-commercial use only. You must not copy, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our site, except to (a) store copies of such materials temporarily in RAM; (b) store files that are automatically cached by your web browser for display enhancement purposes; and (c) print a reasonable number of pages of the App for a permitted use.

You must not (a) modify copies of any materials from the App; or (b) delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the App.

You must not reproduce, sell, or exploit for any commercial purposes any part of the App, access to or use of the App, or any services or materials available through the App.

If you print, copy, modify, download, or otherwise use any part of the App in breach of the Terms and Conditions, your right to use the App will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the App or any content on such platforms is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the App not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark, and other laws.

  1. Company Trademarks

The Company’s name, the App name, the “Evo” trademark, and all related names, logos, product and service names, designs, slogans and marks are trademarks of the Company, its affiliates or its licensors.

You may not use, reproduce, display or exploit any such trademarks or marks without the Company’s prior written approval.

All other names, brands and marks used in or through the App are used for identification purposes only and remain the trademarks of their respective owners.

 

  1. Acceptable Use

The use of the App and information transmitted in connection with the transactions is limited to the contemplated functionality. In no event may the App or the Company’s services be used in a manner that (a) harasses, abuses, stalks, threatens, defames or otherwise infringes or violates the rights of any other party (including but not limited to rights of publicity or other proprietary rights); (b) is unlawful, fraudulent, deceptive or otherwise violates any applicable local or international law, statute, ordinance or regulation; (c) uses technology or other means to access the Company that is not authorized by us; (d) use or launch any automated system, including without limitation, “robots,” “spiders,” or “offline readers,” to access the App; (e) attempts to introduce viruses or any other computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (f) attempts to gain unauthorized access to the Company’s computer network or user accounts; (g) encourages conduct that would constitute a criminal offense, or that gives rise to civil liability; (h) violates these Terms and Conditions; (i) attempts to damage, disable, overburden, or impair the Company’s servers or networks or otherwise attempts to interfere with the proper working of the App; (j) infringes on our or any third party’s copyright, patent, trademark, trade secret or other intellectual property rights, or rights of publicity or privacy; (k) provides false, inaccurate or misleading information; or (l) may cause us to lose any of the services from our Internet service provider or other suppliers (collectively “Acceptable Use”). You further agree that you may not refuse to cooperate in an investigation or to provide confirmation of your identity or any information you provide to us in connection with your use of the App.

You shall not use the App, the Wallet or any service for any unlawful, fraudulent, abusive, misleading, artificial or unauthorized purpose.

You shall not use the Wallet to act as an undisclosed intermediary, agent, broker, money collector, payment aggregator or payment facilitator for third parties, unless expressly authorized by the Company and permitted by Applicable Laws and Regulations.

You shall not use the App or the Wallet to buy, sell, hold, exchange, transfer or trade crypto-assets, virtual or digital currencies, or any similar instruments. The Company monitors for such activity and may block, refuse, reverse, report or terminate any transaction, service or Wallet involved.

You shall not engage in cash cycling, artificial or sham transactions, split transactions, transaction laundering, unauthorized cash-in/cash-out activity, misuse of QR payments, transactions for goods or services not actually supplied, or any activity intended to avoid limits, KYC, AML/CFT, sanctions, fees, taxes or regulatory requirements.

Without limitation to the foregoing, the App provides no warranty or undertaking, and makes no representation of any kind that any service offered thereon will meet your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

  1. Fraud, Unauthorized Use and User Responsibility

You are responsible for maintaining the confidentiality and security of your mobile device, password, PIN, OTP, biometric access, account credentials and any other authentication method used to access the App.

You must immediately notify the Company if you suspect unauthorized access, loss or theft of your device, compromise of your credentials, fraud, error, suspicious activity or unauthorized transaction.

You shall be liable for losses arising from your fraud, negligence, willful misconduct, breach of these Terms and Conditions, failure to safeguard your credentials, sharing of OTPs, passwords or account access, delay in notifying the Company of unauthorized use, or provision of incorrect, incomplete or misleading transaction information.

The Company shall not be liable for losses resulting from transactions authorized through your credentials or device, unless such losses are caused by the Company’s proven fault and subject to the limitations set out in these Terms and Conditions and Applicable Laws and Regulations.

  1. Changes and Updates

We reserve the right, in our sole discretion, to modify, suspend, restrict, discontinue or update any aspect of the App, the Wallet or any Service, feature or functionality at any time.

The Company may notify you of significant changes through the App or by any other appropriate means, where required or deemed appropriate by the Company. The Company shall not be liable if the App, the Wallet or any Service, feature or functionality is modified, suspended, restricted, discontinued or unavailable, except to the extent otherwise required by Applicable Laws and Regulations.

  1. Termination

We reserve the right to suspend or terminate your access to the App if you violate these terms or engage in fraudulent or unauthorized activities. Termination shall not affect prior transactions or outstanding obligations.

Without limiting the foregoing, the Company may suspend, restrict, block, freeze or terminate your Wallet, account, access to the App, transactions or any service, without prior notice where permitted by Applicable Laws and Regulations, if:

  1. KYC, due diligence or enhanced due diligence cannot be completed or updated;
  2. you fail to provide requested information or documents;
  3. fraud, unauthorized use, suspicious activity, money laundering, terrorism financing, sanctions evasion or unlawful activity is suspected;
  4. your activity is inconsistent with your declared profile, source of funds, purpose of account or expected use;
  5. your name, counterparty, merchant, transaction or activity is connected to a sanctions list, watchlist or regulatory concern;
  6. the Company is required or requested to do so by BDL, BCCL, SIC, a court, law enforcement or any competent authority;
  7. your use exposes the Company to legal, regulatory, reputational, operational, security or financial risk; or
  8. you breach these Terms and Conditions or Applicable Laws and Regulations.

Any suspension, freezing, blocking or termination shall not affect prior rights, obligations, liabilities, investigations, reporting duties or outstanding amounts.

We have the right in our sole discretion to (a) take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the App, and (b) suspend or terminate your access to all or part of the App for any or no reason, including without limitation, any violation of these Terms and Conditions. Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity of anyone affecting a transaction on or through the App.

  1. Warranties

You represent and warrant that you have legal title to all funds used through the App.

You represent and warrant that all data provided by you is accurate.

You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output and for maintaining a means external to our site for any reconstruction of any lost data. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of the App or any services or items obtained through the App.

Your use of the App, its content, and any services obtained through the Application is at your own risk.

The App’s Services are provided “as is” without warranty of any kind, either express or implied. We are not liable for any losses, damages, or consequences resulting from your use of the App or any actions taken based on information obtained from it.

Except to the extent required by Applicable Laws and Regulations, neither the Company nor anyone associated with the Company represents or warrants that the App, its content, or any services or items obtained through the App will be accurate, reliable, error-free or uninterrupted, that defects will be corrected, that our site or the server that makes it available are free of viruses or other harmful components or that the App or any services or items obtained through the App will otherwise meet your needs or expectations.

The foregoing does not affect any warranties which cannot be excluded or limited under Applicable Laws and Regulations.

  1. Liability and Limitation of Liability

You are responsible for any chargeback, claim, reversal, fee, fine, penalty, and other liability incurred by us, another user of our services, or a third party caused by or arising out of your breach of these Terms and Conditions, and/or your use of our services. You agree to reimburse us, another user, or a third party for any and all such liability.

Except as otherwise required by Applicable Laws and Regulations, our liability is limited to the U.S. Dollar amount showing in your Wallet at the date and time of your claim. Except as provided in the previous sentence, in no event will the Company, its affiliates or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the App or any websites or mobile applications linked to them, any content on the App or such other websites or mobile applications or any services obtained through the App, or such other websites or mobile applications, including any direct, indirect, special, incidental, consequential or punitive damages, including but not limited to, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable

Notwithstanding the limitation of liability in this clause, the Company will not be liable if (a) through no fault of the Company, you do not have enough funds available in your Wallet, bank account, debit card account, or credit card account to complete any transaction; (b) the paying agent or recipient refused to accept your transaction request; (c) the paying agent or recipient refused to complete the transaction; (d) the paying agent or recipient refused to accept your transaction; (e) your funds are subject to legal process or other encumbrances restricting transfer; (f) you provide incorrect or incomplete transaction information to the Company; or (g) if your use is not an Acceptable Use.

The foregoing does not affect any liability which cannot be excluded or limited under Applicable Laws and Regulations.

  1. Complaints Handling

If you have any complaint, dispute, unauthorized transaction claim, error report or request relating to the App, Wallet or services, you may contact the Company through the customer support channels indicated in these Terms and Conditions or through the App.

Your complaint should include your name, registered mobile number, transaction reference where applicable, a description of the issue and any supporting documents. The Company will investigate and respond within the timelines required by Applicable Laws and Regulations. For more information on the mechanism of receiving, reviewing and deciding on Customer Claims (Complaints), you may visit our Company Website on the link https://evowallet.net/customer-claim-form/

The Company may request additional information to review the complaint. Failure to provide such information may delay or prevent resolution.

For more information on the mechanism adopted by the Company for receiving, reviewing and deciding on customer claims and complaints, you may visit the Company’s website at https://evowallet.net/customer-claim-form/

  1. Record Retention

The Company shall retain records relating to users, merchants, KYC, due diligence, transactions, complaints, reports, consents, account activity and regulatory compliance for the period required by Applicable Laws and Regulations.

Such records may be retained electronically and disclosed to BDL, BCCL, SIC, courts, law enforcement authorities, auditors, service providers or other competent persons where required or permitted by Applicable Laws and Regulations.

  1. Indemnification

You agree to defend, indemnify and hold harmless the Company, its affiliates, licensors, service providers, officers, directors, employees, contractors, agents and suppliers from and against any third-party claims, liabilities, damages, judgments, penalties, fines, losses, costs, expenses or fees, including reasonable attorneys’ fees, arising out of or in connection with:

  1. your breach of these Terms and Conditions or Applicable Laws and Regulations;
  2. your use or misuse of the Partners App, the Merchant Wallet or the Services;
  3. your business activity, products or services, including any claim made by your customers or any third party;
  4. your fraud, negligence, willful misconduct, misrepresentation or provision of inaccurate, incomplete or misleading information;
  5. your failure to obtain or maintain any required registration, license, authorization, tax declaration or regulatory approval; or
  6. any unlawful, unauthorized, fraudulent, abusive or non-compliant use of the Partners App, the Merchant Wallet or the Services by you, your legal representatives, beneficial owners, employees, authorized users or any person acting on your behalf.

 

  1. Links to Other Websites

Our App may contain links to third-party web sites or services that are not owned or controlled by the App. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.

  1. Governing law and jurisdiction:

These Terms and Conditions shall be governed by, construed and take effect in accordance with the laws and regulations in force in Lebanon.

If you have any concern or dispute about the App, you agree to first try to resolve the dispute informally by contacting the App customer service.

All disputes that cannot be amicably resolved arising in connection with these Terms and conditions shall be submitted to the exclusive jurisdiction of the Beirut courts.

  1. Changes to These Terms and Conditions

We reserve the right, in our sole discretion, to modify, replace or update these Terms and Conditions at any time.

If a revision to these Terms and Conditions is material, we will make reasonable efforts to provide at least thirty (30) days’ prior notice through the App or by any other appropriate means, unless the change is required to take effect earlier for legal, regulatory, security, technical or operational reasons. What constitutes a material change shall be determined by the Company in its sole discretion.

By continuing to access or use the App, the Wallet or the Services after the revised Terms and Conditions become effective, you agree to be bound by the revised terms. If you do not agree to the revised terms, in whole or in part, you must stop using the App, the  Wallet and the Services.

  1. Contact Us

If you have any questions, concerns, or need assistance regarding the App or these terms, please reach out to our customer support team through the provided channels:

Email: Support@evowallet.net

Phone Number: 78-787676