E-SIM
EVO enables users to purchase digital eSIM packages directly through the EVO e-wallet. Following successful purchase, the eSIM activation is handled by user outside the app on compatible mobile devices.
eSIM can be activated only on devices that support eSIM technology. Customers are responsible for verifying device compatibility before purchasing an eSIM. To check if the phone supports eSIM : Dial *#06#. If an EID number appears, then the device is eSIM compatible.
Available eSIM plans, destinations, validity periods, data allowances, and pricing are displayed within the EVO application and may vary by provider and destination.
United States Dollar (USD)
Purchases are paid directly from the customer’s available EVO wallet balance.
Customers may purchase eSIM packages up to their available wallet balance and within the applicable wallet limits.
Upon successful payment, the eSIM activation details (including QR code or activation code, where applicable) are delivered electronically within the EVO application.
EVO does not charge any additional service fee for eSIM purchases unless otherwise communicated. The purchase price is displayed prior to transaction confirmation.
A purchase confirmation is displayed immediately upon successful completion of the transaction.
Once an eSIM has been successfully issued or delivered, the transaction cannot be cancelled or refunded except where permitted by the eSIM provider or required by applicable law.
Customers are responsible for verifying device compatibility, destination, package details, and validity period before confirming the purchase. EVO is not responsible for incompatibility resulting from unsupported devices or incorrect package selection.
eSIM products are subject to availability from participating providers. Temporary service interruptions or product unavailability may occur.
On IOS:
• Open the Settings app on your iPhone.
• Tap Cellular or Mobile Data.
•Tap Add eSIM.
• Select Use QR Code.
• On the QR code screen, tap Enter Details Manually.
• Enter the activation code.
• Tap Next and wait while your iPhone downloads and installs the eSIM profile.
• Go to Settings > Cellular (or Mobile Data) and select your newly installed eSIM.
Tap Data Roaming and turn it On.
On Android:
• Open Settings on your Android device.
• Tap Network & Internet or Connections.
• Select SIM Manager.
• Tap Add eSIM.
• When prompted to scan a QR code, look for and tap Need help?, Press on Use activation code instead.
• Enter the activation code.
• Tap Continue.
•Wait while the phone downloads and installs the eSIM profile. This may take a few minutes.
• Turn Data Roaming On.
• Customer Service: Available 24/7 via WhatsApp: 78-787676
• E-mail: support@evowallet.net
• Main Branch: Sin El Fil, Centre Tayar, Ground Floor
EVO reserves the right to amend the available voucher catalogue, pricing, limits, and applicable terms in accordance with regulatory requirements and commercial agreements.